Meet our Team
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President & Founder
As President of The Bailey Group, Mark Bailey has built upon the foundation of a trusted local insurance agency and developed the company into a nationally competitive firm. The Bailey Group provides insurance, benefits and financial products to companies and employees across the U.S., while maintaining the local, personalized service model that sets them apart from the rest. Named one of the fastest growing companies in Northeast Florida by the Jacksonville Business Journal, The Bailey Group provides progressive solutions, using cutting-edge technology, strong carrier relationships and out-of-the-box thinking. Mark was voted the “Best of St. Augustine” Local Insurance Agent in the St. Augustine Record multiple years, and has been a member of the Million Dollar Round Table for the past 26 years, included in the top 1% of agents nationwide.
John Bailey has been in the insurance industry for over 60 years. His expertise spans all aspects of individual and corporate risk management. He is regarded as one of St. Johns County’s most prominent and ethical businessmen. He has served St. Augustine as Mayor and has served on countless boards, both community and corporate. He has led both The Bailey Group, and its predecessor agency, Thompson Bailey Baker Agency, to receiving many industry service awards.
Operations Officer
Deborah Croft has been with The Bailey Group since 1999. She is a cum-laude graduate from Loyola University in Chicago, and attained her Masters degree in Gerontology from Miami University of Oxford, Ohio. After serving the health care community as a nursing home administrator, and clinic/surgical center administrator for over a decade, she joined the staff of The Bailey Group to assist with operations. What she enjoys most in her role is helping her business and her associates grow.
Group Benefits
Sabrina Abare has been with The Bailey Group since February of 1996. Formerly an Account Executive, she is now the Group Benefits Manager, overseeing processes and elevated issues within the group benefits department. With a Bachelor’s degree in Business Administration from the University of Georgia with a major in Risk Management & Insurance, Sabrina has many years of education and experience in the insurance industry. She has acquired the GBA (Group Benefits Associate) designation and is actively seeking the CEBS (Certified Employee Benefits Specialist) designation. Sabrina is licensed in Florida as a Life and Health Agent.
Sherry Bugnet joined The Bailey Group in April 2003 with five years of insurance experience. Since joining the firm, she has specialized in the service and sales of group products. She is a Florida licensed Life, Health and Variable Annuity agent. Sherry has found ways to reach out to her community by overseeing the Youth Group, acting as Music Chairperson and teaching the adult Sunday School class within her local church. Sherry is a proud graduate of Leadership Flagler, an in-depth program offered by The Flagler County Chamber of Commerce covering everything from the county and city governments to historical overviews. She is currently working on obtaining her Registered Health Underwriter (RHU) and her Certified Employee Benefits Specialist (CEBS) designations. In May 2007, she was honored as one of the 40 most promising young professionals by the Jacksonville Business Journal. Sherry is currently serving as Vice President on the Board of Directors for Flagler Habitat for Humanity and the Chairperson for the local Floridians for Smarter Growth committee. Sherry prides herself in personal service and is dedicated to helping the client in every possible situation.
Carly Clukey grew up in St. Augustine and graduated magna cum laude from the University of Florida with a major in Business Administration and minor in Mass Communication. As a Business Development Coordinator, Carly has focused on the sales and service of group products since joining The Bailey Group in 2007. Community involvement is very important to Carly, as she is involved as the Chair for the St. Johns County American Cancer Society Operating Board, the Chair of the St. Johns County Chamber of Commerce Ambassadors and the Secretary of the Gator Club of St. Augustine. She is dedicated to exceeding our clients’ and your community’s expectations. Carly is licensed in Florida Life, Health and Variable Annuity Insurance.
Becky Cromwell has called St. Augustine her home since 2004. She graduated from the University of Central Florida with a Bachelor of Science in Business Administration with a concentration in Management Information Systems. Becky’s knowledge with payroll and employee benefits brought her to the Bailey Group in 2012. Her skills include business to business sales, software implementation, reporting analysis, and customer service. Becky is a Life, Health, and Variable Annuities agent and would like to pursue the Professional in Human Resources (PHR) and Certified Employee Benefits Specialist (CEBS) designations in the near future. Becky currently serves as an Account Executive on the Self-Funded Group team. She is active in the community with her church and volunteers with St. Johns County Public Schools. Becky enjoys being involved with the ever-changing health care reform landscape.
Ellen Dixon joined The Bailey Group in April 2008 after moving here from Massachusetts. Ellen came to The Bailey Group with over 25 years experience in the HealthCare /Insurance industry. She has spent many years in the Nursing field and many more as an Account Manager with United Health Care. Since joining the Bailey Group, she has become a Florida licensed, Life, Health and Variable Annuity Agent and works with the Self Funded team at SJCSD.
Marsha Dixon is a native Floridian, specifically a native of St. Augustine. She is a licensed health and life agent who has been working with The Bailey Group for more than ten years as an account services coordinator for individual health and group benefit products. Marsha specializes in assisting clients with obtaining the best coverage for their needs, and with resolving claims issues. Having over 20 years of customer service experience, including 12 years in the detail-oriented banking industry, and having participated in countless customer service seminars, Marsha is a steadfast client advocate.
Karla Fernandez joined The Bailey Group in 2010. Karla is a graduate of the University of North Florida and obtained her B.A. in Psychology. After 6 years of experience within the employee benefits & human resources industry, she joined The Bailey Group as a Business Development Coordinator where she focuses on the sale & retention of employee benefits for small and large group employers.
Donna Fogle began working at The Bailey Group in 2004 as a Large Group Account Executive and currently serves as a FL delegate for the National Association of Health Underwriters, Legislative Secretary for the Florida Association of Health Underwriters, Legislative Chair for the Jacksonville Association of Health Underwriters, on the Board of Directors for the FAHU Political Action Committee and serves on the Agent Steering Committee for Florida Health Choices.
Donna Dunn joined The Bailey Group in November 2007. Donna was born and raised in Ireland, and moved to the United States in 1992. She relocated from Boston to St. Augustine in 2002. Donna obtained a Degree in Business Administration from the Galway Mayo Institute of Technology, Ireland. She has several years of administrative and managerial experience in the medical field, both in the hospital and private practice settings. Her previous years working in the field of administration and management have enhanced her skills in customer service and consumer relations. Donna is currently an Account Executive, serving our large group clients.
Originally a native of Southampton, N.Y., Daniel Greene joined The Bailey Group in August of 2010 after graduating from St. Augustine’s own Flagler College. There he finished with a bachelor’s in business administration while receiving the Business Departmental Award and earning magna cum laude distinction. Possessing a FL 215: health, life & variable annuities and FL 256: legal expense licenses, he works primarily with group health benefits while specializing in online enrollment system implementation and voluntary products. Dan is currently involved with the American Cancer Society and is a mentor for Take Stock in Children.
Rachael Lando joined the Bailey Group in 2007, relocating from California. She graduated from University of California, Santa Cruz in 2003 with a Bachelor’s degree in Psychology and earned her Master’s degree in Psychology from San Diego State University in 2006. She became licensed in Florida Life, Health and Variable Annuity Insurance in 2007. Her previous six years in Psychology combined with her four years with The Bailey Group have given her excellent customer service skills and a dedication to serving her community.
Jackie McNeil joined The Bailey Group October 2011 with 11 years of group health and welfare benefit experience. Prior to joining the firm, Jackie worked for Blue Cross & Blue Shield of Florida for approximately nine years. During her tenure at Blue Cross & Blue Shield of Florida, she quickly worked her way up from a customer service role to become a well-respected Senior Employee Benefits Specialist within Human Resources. Jackie also has two additional years of insurance experience serving several large clients as an Employee Benefits Specialist with Convergys, a third-party administration company. She is a Florida licensed Life, Health and Variable Annuity agent , a Registered Nurse and is actively pursuing her Bachelors in Business Administration. Jackie is currently an Account Executive dedicated solely to a large Jacksonville-based marketing company and is using her multi-faceted experience within the insurance industry to provide exceptional benefits consulting and brokerage services.
Tammy Morabito started with The Bailey Group in January of 2010 as an Account Service Coordinator with the Small Group Department. She is a licensed health and life agent with an extensive background in human resources, voluntary benefits and customer service. Tammy specializes in resolving claims issues and determining the client’s needs with small group plans. With her personal work experience as a benefit administrator, she relates with our clients from her previous experiences. Outside the office, Tammy enjoys volunteering in the community with her husband and two children at numerous events. She is currently the President of Otis Mason Elementary PTA Board.
Allison Profitt is a graduate of the University of Florida with her Bachelor’s degree in Accounting and also earned her Masters in Business Administration from Webster University. Also holding a life, health and variable annuities agent license, she has seven years managing national, self-funded and fully-insured accounts as an Account Executive. Her strong financial background coupled with her commitment to customer service creates a valuable asset for clients.
Virginia’s biography coming soon!
Beth joined The Bailey Group in 2007 as an Account Executive. Beth is a Flagler graduate and brings a variety of skills to her work environment. Beth is licensed in Florida Life, Health and Variable Annuities Insurance. Beth has a great history of client service and is eager to take on new challenges on the Large Group Team.
Maria Ugartechea, Account Executive, joined The Bailey Group in December 2010. Now a resident of Saint Augustine FL for over 20 years, Maria relocated from New York City NY in 1990. She is bi-lingual (English/Spanish) and brings over 10 years experience in Benefits / Human Resources as Benefit Specialist, having earned her PHR Certification in 2006. Experience prior to that includes over 15 years in general office administration in both the private and non-profit sectors. Maria is committed to building strong relationships based on trust and integrity as she services her clients.
Debbie’s biography coming soon!
Brooke Wilson, a St. Augustine native, graduated summa cum laude from Stetson University with a major in Finance and a minor in Management. She brings two years of financial services experience with her to the Bailey Group. Her previous experience includes pension plan design and implementation, performance analysis and reporting, and asset servicing customer service. Brooke is a Life, Health, and Variable Annuities agent and would like to pursue the Certified Employee Benefits Specialist (CEBS) designation in the future. She is highly focused on customer service and is dedicated to serving all aspects of client needs. Brooke currently serves as an Account Executive on the Large Group team.
Jordan Price-Prosceno started working for The Bailey Group in January 2013. She graduated from Flagler College with a bachelor’s degree in Business Administration. She has been in the health insurance industry for 4 years. Her current role with The Bailey Group is an Account Executive. What she enjoys most in her role is helping solve complicated issues as it pertains to employees and their coverage.
Financial Strategies
Gabriel Hynes joined The Bailey Group in January of 2001 after several years working as a financial consultant with A.G. Edwards & Sons, Inc. Gabe is a magna cum laude graduate of St. Augustine’s own Flagler College, where he majored in business and was the recipient of the prestigious Lewis Scholarship. Equipped with the Series 7, 63 and 65 licenses, as well as life and health insurance licenses, Gabe assists The Bailey Group clients with financial advice, investments, individual and business insurance, retirement planning, estate planning, and long-term care insurance. Through the Eagle Strategies Corporation, Gabe provides fee-based financial planning for both individual and business clients and he has consistently qualified for membership in the Million Dollar Round Table.
Lori Genk has worked in the insurance and financial services industry since 1984 and is now in her second career as a very proud agent with New York Life Insurance Company and the Bailey Group. Upon completing her MBA in 1984, Lori launched her career in insurance direct marketing in Jacksonville with Blue Cross Blue Shield of Florida, spending 7 years direct marketing to seniors. She joined American Bankers Insurance Group in Miami in 1991 and in the first six years established a successful telemarketing program through the creation of a 100-seat call center. She was then appointed as Vice President in charge of a direct marketing department of 65 people, which included creative development, direct mail planning and production, reporting and analysis, and outbound telemarketing management. As a result of her extensive direct marketing experience, Lori was recruited to join New York Life in 1999, and served as the Corporate Vice President in the Tampa Operations Marketing Services, managing Field Services and Operations, which provide lead generation programs and services to the Field agents. Spending so much time with the agents made her realize they were having the most fun, so after 9 years, she jumped ship from the Corporate world and joined them; and no mistake was made! Today, she derives the ultimate in job satisfaction by striving to provide value to every person she comes in contact with, and in delivering with the highest integrity the best possible life insurance, disability, Long Term Care, and retirement planning products and services. Lori received her B.S. degree in Journalism from the University of Florida, and her MBA from the University of North Florida.
Connie Hawkins is currently in her eleventh year with The Bailey Group. She began working as an Account Executive in the Life and Securities Department. She has also been cross-trained in the Group Health, Life & 401K division of our company. She currently assists five agents in the Life, Securities and 401K portion of our business. She is also a Florida Notary Public. She came from a 23+ year career as a controller in the automotive industry. She brought an aggressive energy to our group and is extremely comfortable with all aspects of customer relations within our organization.
David Quinney joined The Bailey Group in May 2010. He worked several years with Cowan Financial Group in St. Augustine specializing in Life Insurance and Retirement Planning. David is a life- long resident of St. Augustine, graduated from SAHS in 1988 and went on to attend and play football at Florida State University. Currently he is licensed to sell life insurance and fixed annuities. In 2010-2012 David was awarded Rookie of the Year by New York Life Insurance Company.
David Upchurch is a St. Augustine native who graduated in 2006 from Elon University in Burlington, North Carolina with a Bachelor of Science in Business Administration. He is well into his fifth year as a New York Life Insurance agent, specializing in individual and business insurance needs. Holding his Series 7 license, as well as life and health insurance licenses, David advises his clients in the following areas: investments, individual and business insurance, disability insurance, retirement planning, estate planning, and long-term care insurance planning.
* Financial Adviser offering investment advisory services through Eagle Strategies Corp, A Registered Investment Adviser.
** Registered Representative offering securities through NYLIFE Securities LLC, Member FINRA/SIPC, A Licensed Insurance Agency 7880 Gate Parkway, Ste 200, Jacksonville, FL 32256 (904) 997-3000
Health Promotion
Madison Goode is a St. Augustine native who joined The Bailey Group as a Health Promotion Consultant in 2010 after graduating from Stetson University with a Bachelor’s in Business Management. Madison progressed into the Director of Health Promotion role after earning her Master’s in Business Administration from the University of North Florida in 2012. Through comprehensive implementation of wellness programs, she raises awareness about health behaviors to help her clients create a happier, healthier, and more productive employee population.
Jaime Sanders has been with the Bailey Group since 2012. She is a graduate from the University of North Florida in Jacksonville where she attained both her Bachelor’s in Communications and a Master’s in Public Health, Health Education and Promotion. Jaime is prideful in being able to provide strategic, consultative guidance to support The Bailey Group’s large group clientele with all phases of wellness program development, implementation and evaluation. She strives to supply best practice knowledge, tools and resources to support employer groups with building a sustainable wellness program that is suitable to their specific culture, needs and budgetary constraints.
Individual Health Insurance
Tommy Delany has been with The Bailey Group since 2003. He graduated from Flagler College in 2003 and immediately started at The Bailey Group specializing in assisting individuals with their health insurance needs. What he enjoys most in his role is helping people understand the complex choices of the individual health insurance market and making sure they find the right product to fit their needs. When he is not at the office he enjoys spending time with his family and being on the ocean.
Julie Ronan joined The Bailey Group in July of 2010. Julie brings ten years experience with coordinating, planning, and managing special events for both small and large groups and businesses. Her experience combines strong sales skills, administration, and the ability to meet deadlines with accuracy and an attention to detail. Julie is newly licensed in Florida Life, Health and Variable Annuity Insurance and is assisting the Individual Health Team.
Administration
Mark Bailey, Jr. joined The Bailey Group in February of 2012. Before joining the firm, Mark lived in Los Angeles and worked for Twentieth Century Fox Television and the TV show Glee as an Office Production Assistant. Prior to Glee, Mark was a part-time/swing air talent on 95.1 WAPE in Jacksonville, Florida. Mark began his career as an intern at 94.1 WSOS in St. Augustine at the age of 17.Mark was born and raised in St. Augustine. Mark graduated from Flagler College in 2008 with a B.A in Communications. Mark is on the Executive Council of the Tower Club, the Board of Trustees for First Light Maritime and the Board of Trustees for the United Way.
Sandy Combariza joined The Bailey Group in 2006 as an Administrative Assistant. She brings over thirty years experience as a receptionist/administrative assistant in various industries within a corporate environment. She is a team player willing to assist and learn new things.
Anne has been with The Bailey Group for almost 5 years and serves in the capacity of Admin Assistant to the Office Manager. Prior to joining us Anne spent the majority of her working life as Personal Assistant/Senior Admin Assistant to the CEO and CFO of a large hotel company both in the US and the UK. Anne graduated from school in the United Kingdom and has taken several business courses since that time.
Joanie Thornton has been with The Bailey Group for six years. After graduating from Salem College in 1978, Joanie worked as a registered sales assistant at Davenport & Co. in Richmond, Virginia and with Merrill Lynch in Florida, focusing on customer service in many areas. She took some years off to be home with her daughter and has enjoyed reentering the workforce as administrative assistant to Mark. Her duties include handling personal details for Mark and pitching in wherever needed to service our clients.